Restaurants

AI voice agents for restaurants.

Phones during dinner rush are a tax on your hosts. 9278.ai handles reservations, confirms large parties, answers hours and menu questions, and routes catering inquiries — so the host stand can focus on the room.

What the agent does on day one

Pre-built playbooks tuned for restaurants workflows. Every action below works out of the box; you can fine-tune them, add new ones, and wire them into your existing tools without writing code.

  • Reservation booking and modification on OpenTable / Resy
  • Large-party and private-event qualification
  • Hours, parking, and dress-code questions
  • Allergen and dietary inquiries with menu lookups
  • Catering and gift-card lead capture

How the agent actually sounds

Real lines our voice agents have used in restaurants deployments. Every word is generated in real time with sub-second latency, real interruptions, and natural emotion.

  • We have a 4-top open Friday at 7:30 or 8:45 — which would you like?

  • All our pasta is made fresh daily. The tagliatelle is egg-based, but the spaghetti is vegan.

  • For a party of 12 we'd recommend the back room — let me grab a few details.

First-touch response

< 3 seconds

Every restaurants call answered before it goes to voicemail.

Concurrent calls

Up to 3

On the Scale plan — no extra hardware, no extra licenses.

Per-minute rate

From $0.10

See the full rate card on the pricing page.

How restaurants teams roll out 9278.ai

Most restaurants customers start by spinning up a Starter agent with a single phone number, then upgrade to Growth or Scale once the inbound and outbound playbooks prove out.

Curious about voice credit, phone numbers, or compliance? The FAQ answers the questions restaurants ops teams ask most — and you can browse every other industry we support to compare playbooks.

Pre-tuned playbooks for the calls your peers in adjacent verticals already automate.