Compliance Center.
9278.ai is operated by Ace Peak Invest Pte Ltd (Singapore) for the USA, EU, UK, and Latin America. Every policy that governs the platform is here.
Core agreements
Terms of Service
The Master Services Agreement governing your use of 9278.ai.
Privacy Policy
How we collect, use, safeguard, and share information.
Acceptable Use Policy
Lawful-use rules — calling, texting, AI voice, and prohibited conduct.
AI Voice Disclosure & Responsible-AI
Disclosing AI to callers, no deepfakes, and responsible AI use.
Data & privacy
Cookie Policy
Cookies and similar technologies, and how to manage them.
Data Processing Agreement
Controller/processor terms, SCCs, and Art. 32 security measures.
Sub-Processor List
Third parties that help us provide the Services.
Recording & Monitoring Notice
Recording, monitoring, transcription, and consent obligations.
Commercial & service
Billing, Refund & Cancellation
Charges, renewals, cancellation, refunds, and credit expiry.
Service Level Agreement (SLA)
Uptime commitment, support targets, and service credits.
Emergency Calling (E911) Notice
Important safety limitations of internet-based voice.
Accessibility Statement
Our commitment to WCAG, ADA, EAA, and the UK Equality Act.
Questions about any policy? Contact legal@9278.ai (legal), privacy@9278.ai (privacy/DPO), or our contact page. Operator: Ace Peak Invest Pte Ltd, 1 Scotts Road #24-10 Shaw Centre, Singapore 228208.