Legal

AI voice agents for legal.

Personal-injury, immigration and family-law firms live on lead intake. 9278.ai screens every inbound call against your conflict and qualification rules, captures the facts your attorneys actually need, and books a paid consult before the lead shops you.

What the agent does on day one

Pre-built playbooks tuned for legal workflows. Every action below works out of the box; you can fine-tune them, add new ones, and wire them into your existing tools without writing code.

  • Practice-area routing and conflict checks
  • Statute-of-limitations and jurisdiction screening
  • Paid-consult booking with payment capture
  • Document-collection reminders pre-consult
  • Spanish-language intake out of the box

How the agent actually sounds

Real lines our voice agents have used in legal deployments. Every word is generated in real time with sub-second latency, real interruptions, and natural emotion.

  • I'm sorry to hear about the accident. Was a police report filed, and were you treated at a hospital?

  • Got it — that puts you within the two-year window in Texas. Let me get you on the attorney's calendar.

  • Antes de la consulta, necesitaremos su identificación y el reporte del accidente.

First-touch response

< 3 seconds

Every legal call answered before it goes to voicemail.

Concurrent calls

Up to 3

On the Scale plan — no extra hardware, no extra licenses.

Per-minute rate

From $0.10

See the full rate card on the pricing page.

How legal teams roll out 9278.ai

Most legal customers start by spinning up a Starter agent with a single phone number, then upgrade to Growth or Scale once the inbound and outbound playbooks prove out.

Curious about voice credit, phone numbers, or compliance? The FAQ answers the questions legal ops teams ask most — and you can browse every other industry we support to compare playbooks.

Pre-tuned playbooks for the calls your peers in adjacent verticals already automate.